Account Policy

This account policy explains how STEEL RIVER DRINKS LTD, herein STEEL RIVER DRINKS manages your account and answers some frequently asked questions.

Topics

  • Do I need to set up an account to make an order?
  • I'm having trouble signing into my account, what should I do?
  • How do I reset my password?
  • How do we store your data?
  • How can I access my wish list?
  • Is my personal information kept private?
  • How can I remove my personal information from your database?
  • How do I unsubscribe from your newsletter?

Do I need to set up an account to make an order?

No. If you do not wish to set up an account with us, we have the option to checkout as a guest. All you'll need is your contact and shipping information at the checkout.

I'm having trouble signing into my account, what should I do?

Please try resetting your password initially. If you’re still experiencing problems please contact us, and we will be happy to help.

How do I reset my password?

If you can't remember your password, we'll need to reset that for you. Please contact us with the subject heading "Password Reset", and we will be happy to help. 

How can I access my wish list?

To access your wish list, please make sure you’re logged in then click on the ‘wish list’ icon.

Is my personal information kept private?

Yes, in accordance with the new and updated Data Protection Act, your personal information is kept secure. To read more about how we control and process your personal information, please see our privacy policy.

How can I remove my personal information from your database

If you wish for your personal information to be removed from STEEL RIVER DRINKS database, Contact us, with the subject heading "Remove Personal Information", and we will be happy to help. 

How do I unsubscribe from your newsletter?

Click unsubscribe at the bottom of any newsletter or email you receive from us, contact us, with the subject heading "Unsubscribe" and we will help you with this.